Questions and answers about printing with us

Can glued presentation folders be produced in different shapes or sizes?

Yes, glued presentation folders can be produced in different shapes or sizes to meet specific needs. Customisation options may include die-cutting or special printing techniques to produce unique shapes or sizes. Talk to us if you dont see the size you require 

What are the benefits of using a glued presentation folder?

Glued presentation folders offer several benefits, including a cleaner look, the ability to add additional pages, and a lower cost compared to other types of presentation folders. They are also typically easier to assemble and distribute.

Why is it called “GLUED” presentation folders?

A glued presentation folder is a type of presentation folder that is held together using adhesive, rather than staples or another type of fastener.

What are presentation folders and what are they used for?

Presentation folders are a type of folder with pockets and a die-cut slot for holding printed materials, such as brochures, flyers, or business cards. They are used to present and organize promotional or informational materials.

How fast will i get my pull up banner?

All of our pull up roller banners and go through our extensive 30-point quality check process to ensure you receive exactly what you’ve ordered at the highest quality. If you order, pay and send us correct artwork before 1pm your order will be printed same day and dispatched same day. Meaning you will get your pull up banners the following working day between 8am – 5pm.

How heavy are your pull up banners?

Single-sided roller banners weigh approx. 3kg.

What material are your pull up roller banners printed on?

We use a 330gsm pvc material which is a strong premium vinyl.

How do I upload my roller banner design?

On checkout you have a section to upload your design. Make sure it is to size or half size and at 300dpi. We of course will do a. Full check on it before it goes to print. 

I need it quick, could you print and delivery it quicker?

This is sometimes possible, depends on our work loads. Give us a call to discuss 01708200166

Do I need tools to install it?

No, 1 person can install this with there hands. No tools required 

Are your printed mugs dishwasher safe?

Yes fully dishwasher safe and microwave safe 

How do you install Heras fence banners?

Heras fence banners are designed to be easily attached to Heras fence panels using bungee cords or cableties. No special tools or equipment are required. All eyelets need to be used.

Can Heras fence banners be used in windy conditions?

Yes, Heras fence banners are designed to withstand windy conditions. However, it is always a good idea to check the fastenings and make sure the banners are securely attached to the fence panels to prevent any damage. We always advise you use ALL the eyelets to help secure it properly.

How long do Heras fence banners last?

The lifespan of a Heras fence banner depends on a variety of factors such as the quality of the material, the amount of use it gets, and the environmental conditions it is exposed to. In general, however, Heras fence banners are designed to be durable and long-lasting.

How quick can i get my heras fence banners?

Our standard turnaround is 3/4 working days. BUT if you need your banners the next working day, give us a shout. If we can we will. 🙂

How do i take care of my flag?

To get the most life out of your flag, it’s important to take good care of it. Here are some tips:

  • If your flag is intended for outdoor use, bring it indoors or take it down during high winds (over 25 mph). High winds can cause tears and rips in the fabric.
  • Avoid adding weight to the flag, such as snow or heavy rain.
  • Choose a location for your flag carefully. Avoid places where it may flap against solid surfaces, which could cause tearing or wear.
  • Wash your flag regularly to remove dirt and debris and prevent discoloration. Our flags can be dry-cleaned or machine-washed at 30 degrees.
  • Make sure your flag is completely dry before folding or storing it. To remove creases, it’s best to hang the flag back on its pole.

What material are you flags printed on?

Our flags are printed onto 117gsm Knitted Polyester with dye-sublimation process resulting in 80-90% show-through on the reverse.

Which base is suitable for my flag?

The type of base you require for your base depends on the ground you wish to place it on. For instance, if you are displayed your flag on soft ground it is best to use a ground spike to anchor your flag to, whereas if you are placing the flag on hard ground it is best to use a water base. If you plan to display the flag indoors then a cross-base stand or square plate is the most suitable option.  

Can my flag be used indoors?

Yes your flag can be used indoors. They are designed for indoor and outdoor use. When using the flag indoors – we would recommend using a square base. 

Can you help with my T-shirt design?

Yes we can contact us before you place your order and our team will help you all the way through the process 

What is Embroidery?

Embroidered clothing is a perfect solution for several purposes, the most popular of which being used by employers to give their workforce a strong identity and help to promote their brand.

With this technique when adding a logo to your garment via embroidery, an embroidery hoop is placed onto the garment and backing fabric is applied to the logo area. This ensures that the garment is secure while the logo is stitched. Occasionally, this process may leave a mark on the garment but is nothing that can’t be easily rubbed or washed off. The actual embroidery process is carried out by a computerised embroidery machine. Your logo is digitised and submitted to the embroidery machines. We use only ISACORD threads and industry leading embroidery machines to guarantee the highest quality result.

In terms of suitability, embroidery tends to work best on polo shirts, business shirts/blouses, aprons/tabards, jackets & headwear.

Can i use my tray sign outdoors?

Yes you can, our tray signs are made to be used indoors and outdoors. Full weather proof 

What does the sign come with?

Your printed sign comes with timber batons, screws and pre drilled holes, making it very easy to install by yourself.

How quick can you print a large banner?

Standard is 2/3 working days, but if you need it done quicker. Talk to our team, and if we can, we will help you and get it printed quicker 🙂

How big can you go for one section?

Our machine can print as wide as 5m and as long as 120m. So in theory the biggest is 5m x 120m. That’s huge!!

Any wider or bigger than this, we can still print, but we weld the banners together from the back.

Can i have a custom shaped foil sticker?

Yes. In addition to our standard square cut option, we can also cut custom shapes to fit your artwork. Please contact us for this 

What is a foil sticker?

Foil stickers are printed stickers, finished with gold or silver Scodix foiling. They are a great option for enhancing product labels and product packaging.

How quick can you install it for me?

This does depend on our calendar and the size of the job. We will always try to fit you in quick as possible. Generally our books are full and our standard turnaround is 1-2 weeks. But contact us and we can see what we can do, if you need it quicker.

Can i put photos on my builders boards?

Yes, you can out anything you want on the boards, its a full digital print. We can print photos of previous work, logos etc. Whatever your picturing we can put together and print for you. The idea is to catch peoples eye to generate more work. 

Where do i put my builders board?

Many people install these advertising boards either onto fencing, lean against a property, use a stake in the grass and screw to this or even screw them to pallets.

Will my builders board be waterproof and fade resistant?

Yes, Both. We use state of the art printing and print direct onto the board using UV inks. Which means they will not fade in the sun and are fully waterproof. 

What is a builders board?

Builders boards (also called signboards and advertising boards for tradesmen) are most commonly used to be used on display when working on site or when you have finished your job to promote your work. Printed directly onto the correx material on state of the art flatbed printers, these boards are printed in ultra high definition with vivid full colour printing using fade-resistant inks. These are also fully waterproof and easy to put up using screws or fixings.

Can i print my builders board double sided?

Yes you can. Just drop us a email and we can organise this for you.

Does the cracker BANG when pulled?

No it’s only a shell 

Does the cracker come with any fillings?

No the cracker is only the shell. You fill it with whatever you want 🙂

Does the cracker come made up?

We supply our crackers flat packed to ensure that they arrive safely with clients. These are taped before shipping to make them easy to assemble when they arrive.

Tell me more about the material you use?

We use Light-stop lining to prevent show-through from the reverse With High-quality full-colour print. It is M1/B1 fire-rated to comply with UK and European fire safety standards. Printed with fade-proof UV-based inks

What material is the banner printed on?

Its printed on our premium 740gsm banner material is the best quality material on the market. It has two layers of PVC with a light-stop material inbetween. This prevents any show-through from the reverse side so is the perfect solution for double-sided banners.

It’s fuller waterproof and UV proof meaning it will not fade in the sun.

Can I have different artwork for each side?

Yes, on checkout just upload 2 different artworks 🙂

What does this full kit come with?

The kit is Supplied with 800mm × 2000mm double-sided banners printed on 740gsm blockout vinyl PVC with pole pockets top and bottom. The banner includes two wind-slits and two securing-eyelets as standard for continuous use in all weather conditions.

System comes as standard with extra-large jubilee clips for fitting to lamp posts. If you require wall mounting you will need to purchase the wall plugs and bolts of your choice separately from your local hardware store.

What are PVC Posters?

They can be used both indoors and outdoors. Fully Waterproof 

Can i use the totem display outdoors?

Each totem display unit is designed for indoor use only; however for outdoor displays, you may be interested in our outdoor banner stands .

Is my display easy to assemble?

Your totem display is quick and easy to assemble and disassemble. Simply unfold fit into the slots and setup on a flat surface.

How long will it take to setup?

Assembly can be performed by one person, but in most cases we recommend at least two people to apply the graphic. Assembly time is approximately 10 minutes.

What material is it?

Its a 260gsm ‘stretch’ fabric cover printed in full colour. The graphics are printed with a VUTEk FabriVU 340, resulting in a rich and vibrant finish which is excellent for exhibition and indoor displays.

What comes with the order?

  • Snap-fit aluminium frame
  • Stretch fabric graphic 
  • Allen key (straight frames only)
  • Carry bag
  • Set of gloves for applying the graphic

How strong are the pole pockets?

Very very strong, these will not rip. We weld the pockets. Many companies use tape, which in strong wind , they would rip. Welded will not rip in strong winds and will last years in all weathers.

If i send you my logo, will you create the rest of the banner?

Yes, with this special deal we are offering FREE design service (normally £25) all we need is the information from you and your logo. If you have not got a logo, we do offer a logo design service.

Is Delivery FREE?

Yes it is, if you need these before 7 working days, you can contact us for express delivery at a small extra charge.

Can i get my FREE Beer before my banners?

Yes, your FREE create of beer will be with you within 24 hours of placing an order with us 🙂

Can i get other sizes in this deal?

yes of course, Im sure we can sort something out, contact us

How do you stapled a booklet?

Small, thin booklets consist of just a few pages stapled together with an ordinary office stapler and opened flat. With the pages in the right order and the outside cover facing you, staple firmly through the centerfold where the cover’s closed edge will be once you bind the booklet.

What is a stapled booklet?

Stapled booklets are often also called saddle stitched booklets. Saddle stitch binding is a really popular method where printed pages are folded, gathered together and then stitched up the fold line with a sturdy metal staple.

Are the bags waterproof?

No, Cotton Bags are not water repellent.

What material are the bags made of?

The cotton bags are made of 100% cotton. Cotton is a 100% natural product and therefore biodregradble.

What is this product and how can i use it?

Cotton bags are the replacement of your plastic bags. These bags are used very often as promotion material. They have a great look and are available in many different colours!

  • This product is used to / as:
    • Promote at fairs and events
  • Introduce people to your business
  • Represent your company’s identity or brand

Can my logo be printed in full colour on the masks?

Yes, we can print full colour and will do unless told otherwise.

Can you print my logo on both sides of the masks, both cheeks?

Yes we can, just let us know at checkout in the notes 🙂

Where does my logo get printed on the umbrellas?

Your logo gets printed in full colour on all 4 white panels, we don’t print on the colour sections. 

Will this by like my credit card?

Yes, exactly that! In fact, the material we use is the same that’s used on everyday credit cards. They also come as standard with rounded corners

Do you have an artwork guide?

Yes, click the link for all the information you need for your designs to be perfect. Artwork Guide

What does double sided print mean?

It means the complete box can be personalized and branded. Front and back and sides, and even the inside of the windows when opened. You could have a branded message for your customers and clients inside.

Whats inside the Advent calendars?

Nice smooth milk chocolates 🙂

How long will my eco-friendly printed banner last?

Banners are intended for temporary signage. How long they last depend on where and how they are used. Banners used indoors will last many years. Outdoors the limiting factor will be how the banner is hung and the wind it is exposed to life span show vary between a few months and a few years.

Why use eco-friendly banner material?

If you care about the environment then our eco banner is the solution. Although the Eco-friendly banner material is more expensive than standard PVC, when coupled with our water-based latex inks it is the greenest banner solution you can get. Our green banner material is PVC free, REACH and LCA approved to reduce the impact on the environment.

What is the full spec of this material?

PVC Free Banner 150gsm FR B1. A fantastic alternative to carbon-heavy PVC banner materials. Thickness 180mic. Fabric content 100% polyester. fire rating B1

Can they be recycled once we have finished with them?

Yes they can be recycled.

Can I use liquid pens on this chalkboard sign?

These chalkboard signs are best used with traditional chalk sticks. Liquid chalk pens can be used but may leave ghosting.

What comes with my order?

The complete kit. the flag, the flag pole and backpack to wear with it and store it. 

Can you cut the magnet in to a custom logo shape?

We can yes, but this does depend on many things regarding your artwork. We would highly recommend you contact us first with your idea to see if we can do it. 

Can you print a picture on a magnetic sign?

Yes, we can! We can print anything you send us. Just remember the quality needs to be good. But we can check this is you need us too 🙂

Tell me more about the fabric that is used

Fire Certification For Stretch Polyester Fabric 

DIN_EN_13501 – Is a European standard that is an equivalent to M1

DIN4102B1 – B1 – German standard that is recognised everywhere but France

The fabric graphic is incredibly hardwearing – your artwork won’t crack, peel or fade and you can even machine wash the banner graphic at 30 degrees to maintain a clean and fresh look every time you exhibit.

How quickly can this be put together?

In less than 10 minutes one person can easily assemble this fabric display stand. The frame is split into tubular sections which are secured by a bungee cord. Each section of the frame is numbered and slots into the corresponding part using a simple push-fit motion.

What comes with the 3m x 3m Printed Gazebo kit?

The kit comes complete with the steel frame, canopy, ground pegs, guide ropes and a carry bag for the frame as well as a carry bag for side walls. The whole kit weighs around 29kg when folded down. Feet weights can also be added – contact us for more information on this.

It the gazebo waterproof and fire retardant?

Yes, our gazebo’s are made from waterproof B2 fire retardant tent PVC. 

More information regarding flyers?

We have all your questions answered in our detailed blog post, click here for all the information you need regarding flyers and leaflets

Are vinyl floor stickers slip resistant?

The Mactac LUV6301 laminate is made using a semi matt sand structure. This gives the sticker a rough texture and provides some grip. Like most non-porous floor surfaces, they can become slippery when wet and appropriate care should be taken. These stickers are class R 9- DIN51130.

How long will vinyl floor stickers last?

Our floor stickers are guaranteed to last 3 months but may remain strong for longer if placed in a stable environment. The Mactac LUV6301 laminate helps to protects floor stickers from glare and daily wear and tear. However, exposure to extreme temperatures and ultraviolet light can cause floor stickers to deteriorate quicker.

What surfaces can vinyl floor stickers be applied to?

Floor stickers can be applied to any clean, smooth, non-porous surface. This means that carpets are not suitable but most other indoor floor types will be fine. 

What is a window cling?

Window clings are printed on a material that can cling to either the inside of a window to be viewed through the glass, or on the outside of smooth glass surfaces. Printed with high quality, window clings can be made clear and translucent, feature opaque areas using white ink, or be entirely opaque printed on a solid white background.

Do I need to adhere to certain margins when designing my leaflets and flyers?

Yes. You will need to allow for a 5mm ‘Safe Area’ from the edge of the page. Also, the type and size of leaflet or flyer will determine the margins that you need to adhere to. If you are unsure of the layout and size that you are working with, you can contact us and we can offer a design service

What are the benefits of leaflets and flyers?

Leaflets and flyers are extremely versatile advertising and marketing tools which are cost-effective, eye-catching and a great way to get your message across to your target audience.  Check out our blog post “Do flyers still work for advertising”

What size are square business cards?

55mm x 55m 

What is uncoated paper and what does it feel like?

Uncoated paper has a natural finish, identical to the paper you would use in a desktop printer at home and its perfect to write on

What does GSM mean?

Gsm is the thickness of the material. 400gsm for example measures approximately 0.4 millimeters thick. 

Why should i go with heavy duty material rather than a standard PVC?

Heavy duty banner is a much better option if you are going large. This material with stands wind much better and are less likely to rip or tear. These generally last longer by upto 50% Highly recommended if its a banner you are planning to leave out day and night.

What size shall i pick?

It all depends on how many people you would like to pose in front of the backdrop at a given time.

7×7: up to 3 /4 people

7×8: up to 4/5 people

7×9: up to 5/6 people

7×10: up to 6/7 people

What is a step and repeat banner?

It originates from two things. The first is having to “step” onto the red carpet, pose for the photographers and leave, while the next person follows and “repeats” the process. The second source originates from graphic designers that would create an image and repeat it in Photoshop. Overall, it refers to a wall that has sponsors logos on it for the purposes of advertising and capturing photos of celebrity or noteworthty people to be used in media outlets in film, television, magazines and websites.

I have multiple designs, are there extra setup fees?

No, we dont charge extra for multiple signs. Just let us know and we can accommodate 🙂

Can I collect my banner to save delivery charges?

Yes. You’re welcome to collect your new banner from us in Hornchurch, Essex if you prefer. Collection is available daily from 9am until 9pm.

We encourage our customers to let us know a time before collecting to allow us time to finalise the order so it’s ready to go as soon as you arrive.

What’s the best way to hang my banner to a fence?

A cost-effective way of attaching a banner to a fence is to use cable ties and then use the cable ties to attach the banner to the fence through each eyelet hole. It is important to use each eyelet to provide the best support across the whole length of the banner.

What is Hems and Eyelets?

Most banners are printed in a landscape format, hemmed all around with punched eyelets. The eyelets are used to attach the banners to the surface on which they are being used.  The hems are a double layer around the edges which create strength to the banner and support the eyelets.

Can a magnet damage my car/van?

Normally the magnetic film does not harm vehicles. However, it may be that a magnetic sticker that is left too long on a vehicle can cause colour difference on the varnish. This because the UV radiation can not come under the magnet sticker that is pasted on a surface. When you paste it on a car it can cause differences in the colour of the paint. Therefore we recommend to change the positon or to remove the sticker on regular basis. 

Can a magnet sign be used on any surface?

No magnetic stickers can not be pasted on any surface. In order to make the magnetic stickers hold effectively the surface should contain iron, nickel, cobalt or gadolinium. Magnetic stickers can be pasted in the best way on a clean, dry surface.

What is a magnetic sign?

A magnet sign is similar to a regular vinyl sticker, only the surface does not stick using a glue layer, they are magnets instead. Perfect for:

  • Car and van branding
  • Introduce people to your business
  • Promote discounts or events on metal objects
  • Provide information
  • Advertising on hire vehicles

Can i request a custom size?

We have listed our most popular sizes.

If your size is not listed, you can request a quotation. We will send you our offer within a few hours.Depending on the complexity this can take a bit longer.

Whats the difference between the base options you have?

  • Metal ground spike: The metal ground spike is ideal to place your flag outside on soft ground, such as soil. The metal ground spike is best suited for smaller flags. For larger flags we advise to use the parasol base
  • Cross foot + waterbag: The crossfoot is very suited for a flat surface. The metal frame and waterbag combined result in extra steadiness. The crossfoot has a size of 85 x 85 cm and is 20 cm high.
  • Parasol base (indoor/outdoor): The parasol base with wheels is the perfect reinforcement for your flag. Fill the parasol base with water or sand and it will stand firmly on the ground. The base has a size of 48 x 48 cm and a weight of 1.6 KG (without sand or water).

What material is the flagpole made?

The flagpoles of a beachflag are made of fiberglass. Other companies use aluminium flagpoles, however fiberglass is the better material because of its robustness and strength.

Are these printed single or double sided?

Our flags are printed on one side as standard. This means that your logo is visible as a mirror image on the back. The print-through of our flags is around 95%.

What is Di Bond?

Dibond composite aluminium sign. Top of the range Dibond is available in 3mm thickness boards. Dibond is an aluminium faced composite sheet with a polythene core making it very stable. It is extremely rigid yet lightweight and it high quality surface gives stunning results. Very durable 

What is foamex?

Foamex is a type of plastic made of expanded PVC: particularly suited to direct printing, easy to cut to shape and light, yet also durable. Indeed, being plastic, it is waterproof and can therefore be used outdoors.

Can you print custom sizes and shapes?

Yes, contact us for more information.

What is the max size you can print in one section?

All out boards come in 6ft x 4ft sizes, which we then cut down to print. So in theory 6ft x 4ft would be the biggest size but you have to remember the transportation of this board, it will not fit in any cars or many small vans, so we normally always supply these in at least 2 section.

Is it suitable for indoor and outdoor use?

Yes. It’s usually used for outdoor use but can also be used inside.

What is correx?

Correx is actually a brand name of corrugated plastic material, also known as polypropylene fluted board. The material is most widely used for estate agent signs and quick, durable outdoor signage. For more info on correx, check out our blog post where we talk all about it

How tall are your roller banners?

The visible graphic area is 2 meters high. We do ask for artwork to include a little extra to ensure we can fit graphics to the stand.

Do they come with a carry case?

Yes, all roller banners come with a easy to hold carry case.

How do I put up a roller banner?

Roller banners are on a spring mechanism, which is very easy to pull up and down. We also provide a supporting pole, which fits into the back of the mechanism to keep the banner sturdy when erect. we also have a handy video here showing you hows its done.

Is mesh waterproof?

Waterproof and UV-stable, our Mesh Banners will continue to look great for years outdoors. We print our custom mesh banners using solvent print technology. The solvent print technology means your mesh banners are fade-resistant and printed in super quality, full colour

Why use a mesh banner?

Mesh banners are made from perforated PVC. The holes in the PVC allow wind to pass through the banner, so it or the structure it is attached to do not get damaged.

How do I fix it to the ground/floor?

All our pop out banners come FREE with metal pegs and a carry case, easy to install into grass. These also can be used on concrete but would need weighing down through the middle of them with a weight

Do they come printed double sided?

Yes they do, the same artwork will be printed on both sides

Are PVC Banners waterproof?

Yes all our PVC and Mesh banners are fully waterproof, and printed using UV ink, meaning they will also not fade in sunlight 

What size banner should I choose?

Banners are supplied in a wide variety of sizes. Most cases they will be in a landscape format. The most popular sizes well sell are 6ft x 2ft, 4ft x 8ft, and 4ft x 12ft. When thinking of a size it is worth thinking of the following:

  • The space you have to hang the banner. Choose a size that best fits the space where the banner will be hung.
  • The amount of information being displayed – Banners are meant to be seen from a distance, so if you have quite a bit of information to display, choose a large size so that all elements of the design are big enough to be easily seen.

I already have a printed banner – can you print over the top of it?

No sorry we cant, we also cannot print on the reverse side of an old banner